Why is offshore outsourcing on the rise? What is the point of delegating business processes to an external service provider? Quite simply because this practice allows a company to save time and reduce costs. In any case, be aware that outsourcing, like everything else, has advantages as well as disadvantages. Here, the main objective is to know if a maximization of the ROI (return on investment) is possible. Because an outsourcing approach makes it possible to refocus on its core business and offers a gain in reactivity for the company. So whether you hire live call answering service for medical or consider offshore outsourcing services, you are definitely going to get benefits. What do you think?