Eblasoft
How we handle your data

Privacy Policy

We only collect the information we need to run the site, process orders, and help you get support. This page explains what we collect, why we collect it, and the choices you have.

Short version: we do not sell your personal data, and we keep your information only for as long as it is needed for service, legal, or accounting reasons.

Last updated: June 4, 2026

1. Overview

This policy applies when you visit our website, buy an extension, open a support request, or otherwise interact with Eblasoft.

2. Information We Collect

Depending on what you do, we may collect:

  • Identity data: name and company details.
  • Contact data: email, phone, and billing address.
  • Order data: product names, license terms, and invoice details.
  • Support data: messages, files, and ticket context.
  • Technical data: IP address, browser, device, and basic usage events.

3. How We Use Information

We use your information to:

  • Process purchases and issue licenses.
  • Provide support, updates, and service messages.
  • Improve the website, products, and security.
  • Prevent fraud, abuse, and unauthorized access.
  • Meet legal, accounting, and tax obligations.

4. Legal Bases

When the law requires a legal basis, we process data based on contract performance, legitimate interest, consent, or a legal obligation.

5. Cookies and Analytics

We use cookies and similar technologies to keep the site secure, remember preferences, and understand how people use our pages. You can control cookies through your browser.

6. Payment Data

Payments are handled by third-party payment providers. We do not store full card details on our servers.

7. Sharing of Information

We may share data with:

  • Trusted service providers who help us run checkout, hosting, and support.
  • Professional advisors, such as legal or accounting teams.
  • Authorities when required by law or to protect rights and safety.

We do not sell personal information.

8. Data Retention

We keep personal information only as long as needed for the purpose it was collected, including legal, tax, accounting, and dispute-resolution needs.

9. Your Rights

Depending on where you live, you may have the right to access, correct, delete, object to, or receive a copy of your personal data. You may also withdraw consent where the law allows.

10. International Transfers

Your data may be processed in countries other than your own. Where needed, we use appropriate safeguards for those transfers.

11. Security

We use reasonable technical and organizational safeguards to protect personal data. No system is perfectly secure, but we work to keep your data protected.

12. Children

Our services are not intended for children. If you believe a child has sent us personal data, contact us and we will review it promptly.

13. Policy Updates

We may update this policy from time to time. When we do, the revised version will be posted on this page.

14. Contact

For privacy questions or data requests, email eymen@eblasoft.com.tr.